Get in touch

We're here to help.

Have a question about your order, your campaign, or anything else? Email us directly. We're a small team and we take every message seriously.

Response time

We reply within 24–48 hours on business days (Mon–Fri).

hello@traceandtale.com

Order or delivery issue

Damaged product, wrong address, tracking problem? Include your order ID and we'll sort it out within 24 hours.

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Campaign question

Need help setting up your campaign, changing a deadline, or understanding how something works?

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Everything else

Partnership inquiries, press requests, feedback, or just want to say hello — we read every message.

hello@traceandtale.com

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