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Have a question about your order, your campaign, or anything else? Email us directly. We're a small team and we take every message seriously.
Response time
We reply within 24–48 hours on business days (Mon–Fri).
Damaged product, wrong address, tracking problem? Include your order ID and we'll sort it out within 24 hours.
hello@traceandtale.com →Need help setting up your campaign, changing a deadline, or understanding how something works?
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